ChatFlex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website https://www.chatflex.co.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect

1.1 Personal Information:
We may collect personal information that you provide directly to us, including:

• Name

• Email address

• Payment information

• Company name (if applicable)

1.2 Non-Personal Information:
We may collect non-personal information automatically, including:

• IP address

• Browser type and version

• Device information

• Operating system

• Usage data (e.g., access times and pages visited)

1.3 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and maintain our services.

• To process transactions and send payment-related information.

• To personalize and improve user experience.

• To communicate with you, including responding to inquiries and sending administrative emails.

• To comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

3.1 Service Providers:
We may share your information with third-party vendors who perform services on our behalf, such as payment processing, hosting, and analytics.

3.2 Legal Obligations:
We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

3.3 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access and Portability: Request access to your data and receive a copy in a portable format.

• Correction: Request correction of inaccurate or incomplete data.

• Deletion: Request deletion of your personal data, subject to legal exceptions.

• Objection: Object to processing your personal data for specific purposes.

• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at bryan@chatflex.co.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.

8. International Data Transfers

If you are accessing our services from outside Peru, please note that your data may be transferred to, stored, and processed in Peru or other countries where we or our service providers operate.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: bryan@chatflex.co