1. Acceptance of Terms

By accessing or using the services provided by ChatFlex ("Service"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you must not use the Service.

2. Description of Service

ChatFlex provides AI-driven customer support chatbots that can be customized and integrated into your website to enhance user engagement and support.

3. Account Registration

• Eligibility: You must be at least 18 years old to use the Service.

• Account Information: You agree to provide accurate and complete information during registration and to keep your account information updated.

• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Subscription and Payment

• Subscription Plans: ChatFlex offers various subscription plans with different features and pricing. Details are available on our Pricing Page.

• Billing: Subscription fees are billed in advance on a monthly or annual basis, as per the selected plan.

• Payment Method: You must provide a valid payment method. By subscribing, you authorize ChatFlex to charge the subscription fees to your provided payment method.

• Refunds: Subscription fees are non-refundable. However, we offer a 14-day free trial to evaluate the Service before committing to a paid plan.

5. Free Trial

• Duration: ChatFlex offers a 14-day free trial with full access to selected features.

• Termination: We reserve the right to modify or terminate the free trial at any time without notice.

6. User Responsibilities

• Acceptable Use: You agree not to use the Service for any unlawful or prohibited activities, including but not limited to distributing spam, engaging in malicious activities, or infringing on intellectual property rights.

• Compliance: You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations.

7. Intellectual Property

• Ownership: All content, trademarks, and data provided by ChatFlex are the property of ChatFlex and are protected by intellectual property laws.

• License: ChatFlex grants you a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

8. Termination

• By User: You may terminate your account at any time through your account settings.

• By ChatFlex: We reserve the right to suspend or terminate your account if you violate these Terms or engage in activities that harm the Service or other users.

9. Limitation of Liability

To the fullest extent permitted by law, ChatFlex shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

10. Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis. ChatFlex disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

11. Modifications to Terms

ChatFlex reserves the right to modify these Terms at any time. We will notify users of significant changes by posting a notice on our website or sending an email. Continued use of the Service after such changes constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Peru, without regard to its conflict of law principles.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at bryan@chatflex.co.